Cancellation policy

Subscribe & Save 10%

Eligible personal purchases receive 10% off the standard one-time product price when ordered every three months. Trade orders are not eligible. Products, quantities, recurring price and delivery charges are shown before payment.

Payments and renewals

The first payment is taken at checkout. Your saved payment method is charged every three months for your scheduled order until cancelled. Each successful renewal creates an order for dispatch. Delivery charges apply to each shipment as shown in your subscription terms.

Pause, skip or cancel

Sign in to your customer account using your checkout email, open Subscriptions and select your plan. You can pause, skip or cancel future deliveries before the next scheduled charge. Check the next billing date in your account.

If you need help, email oraliq.uk@gmail.com with your order number and subscription email.

Orders already charged

Cancelling stops future renewals but does not automatically cancel or refund orders already charged. Contact us promptly about an existing order. Your statutory cancellation and faulty-goods rights remain unaffected. See our return and refund policy.

Creating an account or joining the newsletter does not start a paid subscription. One-time purchases do not renew.